How Long Should Funeral Homes Make You Wait?

By: Kraft-Sussman Funeral & Cremation Services
Monday, October 21, 2019

When someone in your family passes on, planning the final services and your grief becomes the center of your world. If your mind isn’t too foggy, you will recognize that there could be other people going through mourning for their loved ones at the same time. But it’s hard to focus on anything else when you are experiencing something so profound. When you contact funeral homes in Las Vegas, NV, you need personal attention right away. In reality, funeral homes might be dealing with other final services at the same time. How long should they make you wait? 


Funeral homes can’t always drop everything to speak with you, but they do want to give you the personal attention you need, the compassionate response you want, and the best possible services for your loved one. When you call a funeral home, you should get an immediate response. You need your loved one attended to as soon as possible. The funeral home should agree to transport your loved one from the place of their death to their facilities as early as possible. 


At that point, the planning process can begin. Instead of just stopping by the funeral home and expecting them to drop everything to help you, it is best to make an appointment. The funeral director can clear their schedule for you and concentrate on your needs alone. They will work with you in person for as long as you need and lay out the options for you so you can decide. They will speak to you in a kind, compassionate manner and never push you in any direction. 


Once the initial planning takes place, you may have questions or details you need to talk through later. You can call the funeral home and leave a message for the person you are working with directly. They should get back to you promptly with an answer or with confirmation about any changes you want to make. If email is a good form of communication for you, you could also contact that person directly that way. You should get a response within a day or two to help you move things along. 


While funeral homes in Las Vegas, NV aren’t always working on just one case at a time, your loved one and your situation are highly important to them. Your loved one is special and deserves dignity and respect. As someone in grief, you deserve compassionate attention as well. When you work with Kraft-Sussman Funeral & Cremation Services on final services of any kind, that’s just what you’ll get. Give us a call at (702) 485-6500 and you’ll be able to feel the kind of treatment you will get and, in extension, the way we will care for your loved one as one of our own. You can visit our facilities to speak with our funeral director at 3975 S Durango Dr Ste 104 Las Vegas, NV 89147 and we’ll help you get started on the plans you need to put into place. 

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